![]() What kinds of solutions have been helpful for them in the past?.Who are the relevant influencers in their buying decision?.What challenges are they trying to solve?. ![]() Pay attention to what they tell you about themselves from the very first conversation you have with them. You will also want to listen to what your audience says. Focus on a personalized, one-to-one customer experience in order to increase response rates. A mass text message is great if you need to quickly notify a college campus that all classes are canceled last minute.īut don’t make your contacts feel like one of the crowd if you’re looking to build relationships. Once you know your audience, you may decide that skipping a mass blast is better for them. To get your customers, prospects, candidates, and employees to respond, you should tailor messages to what is meaningful to them. No one enjoys feeling like just another check box on your to-do list. With impressive results compared to email, how can you make sure that you increase your response rate? Here are five ways we have seen our customers get people to respond. But are there any special tricks that some people use to increase their engagement and get their contacts to respond to them faster and more frequently? How to Improve SMS Response Rates ![]() We already know that text messaging has a stellar 98% average read rate and a 35% average response rate.
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